Deploy
Ship the hardware. Control the fleet. Care for the merchant.
Connect hardware fulfillment, device operations, and support in one environment built for POS providers.
Every handoff adds work.
Hardware orders live with fulfillment partners. Device settings and remote access sit in management tools. Support cases live in a separate ticket queue. Your team moves between them to get a merchant live and keep them running.
NGnair Deploy connects the operational lifecycle through three modules: Ship for hardware ordering and deployment, Control for managing the live device fleet, and Care for support through your internal ticketing system. Your team works across the fulfillment, device management, and service infrastructure behind the merchant experience.
From deployment to daily operations.
Ship
Get hardware where it needs to be.
Let ISO partners order directly from their own portal in NGnair, without involving your team in each order or uploading a VAR sheet. Merchant boarding and hardware fulfillment connect in the same workflow, taking manual handoffs out of deployment.
NGnair or the ISO can also support repairs and returns for devices in your fleet, so service requests do not all have to come back through your team.
- Direct ordering for ISO partners through their NGnair portal
- Merchant boarding without a VAR sheet upload
- Connected hardware procurement and fulfillment
- Fleet repairs and returns supported by NGnair or the ISO
Hardware distributors, fulfillment partners, and hardware injection facilities.
Control
Stay in command of your fleet.
Connect device configuration, management, monitoring, and remote access so your team can operate the terminals already in the field.
- Terminal and device management connectivity
- Settings and system profile updates
- Remote viewing and support through connected clients
Terminal management systems, device management platforms, and remote access clients.
If you do not have a remote access tool, one is included with Deploy.
Care
Keep merchant support connected.
Bring the support workflow into Deploy through integration with your internal ticketing system, so your service team can track cases and support the merchant relationship.
- Internal support ticketing integration
- Case tracking and service coordination
- Ongoing merchant support workflows
- Support merchants through their NGnair app and portal
Provider ticketing systems and customer service desks.
Capabilities
- Merchant boarding and hardware deployment coordination
- Ordering, fulfillment, and repair workflows
- Connections to terminal and device management systems
- Device settings and system profile updates
- Remote viewing and support client access
- Integration with your internal support ticketing system
- Optional free softPOS SDK for Android and iOS, with no SDK licensing or monthly per-device SDK fees
Business outcomes
- ISO partners order directly without your team handling each request
- Merchant boarding without a VAR sheet upload
- Fewer manual handoffs between deployment and support
- Less switching between device operations tools
- A consistent workflow for managing the merchant device lifecycle
- A support operation connected to the tools your team uses
Run the hardware lifecycle as one connected operation.
The organizations that usually start here
The operational layer around the device.
The POS provider, its ISO partners, and NGnair work in the same cloud. ISOs order through their own portal, merchant boarding moves forward without a VAR sheet upload, and NGnair or the ISO can support repairs and returns across the fleet. Deploy connects that work with device management and merchant support, giving each party a direct way to serve the merchant.
Merchant Acquisition & Underwriting
Turn applications into approved merchants faster, with AI-assisted risk analysis and verification in one workflow.
Revenue & Portfolio Management
Know what every merchant, agent, and sub-ISO earns, traced to the transactions that produced it.
Payments Infrastructure & Orchestration
Route card, alternative payment methods, and bank rails through one integration, with automatic failover.
Merchant Commerce & Embedded Payments
Put subscriptions, pay links, payment plans, and alternative payment methods into your product set.
Enterprise ISO & FSP Infrastructure
Operate as a wholesale ISO, FSP, or BIN-sponsored acquirer on infrastructure you don't have to build.
Walk us through one deployment.
From the first hardware order to the first support case, show us where your team changes systems. We’ll map how Ship, Control, and Care connect that work.
Your first 30 days are free. After that, plans start at $20 per user, per month.